by Sherean | Oct 15, 2008 | Uncategorized
Most of us would like to be known for outstanding customer service, but we don’t spend much time thinking about the steps we can take to actually improve our level of customer care. And when we do, it’s often geared towards upgrading technology or other... by Sherean | Sep 30, 2008 | Uncategorized
Natalie Black is joining me here on the NTM blog, posting her unique insights into marketing and new media. Natalie has been working with us for about six months, and is a PR and social media expert with experience working with major national brands. I’m glad to... by Sherean | Sep 30, 2008 | Uncategorized
So you may have heard that we are experiencing a gas shortage here in Atlanta. Yesterday, my husband and I went to about twelve stations in the area and none of them had gas. There is a QT (Quik Trip) nearby that had gas the other day, and a long line, but it was very... by Sherean | Sep 1, 2008 | Uncategorized
Google continues its plans for world dominance with its own browser, available for download Tuesday. Google contends that web surfing has moved beyond text and graphics and that browsers need to work better for video and other interactive applications. We’ll... by Sherean | Aug 28, 2008 | Uncategorized
Ditch your Lonely Planet guidebooks and logon on to TripAdvisor. That’s what 70% of the folks surveyed and referenced in this article say they do. (The article doesn’t tell me much about the survey participants so take this for what it’s worth.) I... by Sherean | Aug 14, 2008 | Uncategorized
Again, from the you-can’t-make-this-stuff-up files: PETA wants to advertise on the border fences. They want to warn immigrants that crossing into the U.S. could be harmful to their health because we eat so poorly over here. “If the Border Patrol...