Why You Shouldn’t Quit Facebook

Since Facebook changed its algorithm a year or so ago, most businesses’ status updates are not showing up in their followers’ news feeds. By some estimates, only about seven percent of what a business posts will show up organically. Naturally, this has led...

First Day at Code Con

Code Con is going on in New York right now and Day One saw plenty of news-worthy events: a new Google self-driving car was revealed and Microsoft shared new real-time translation technology for Skype. Great recap here. I am LOVING the idea of the real-time...

Tech Tip – How to Get a Human on the Phone

Most of the time, I look for online customer service and skip the voice mail jail, but on those occasions when I absolutely have to call a company, NOTHING MAKES ME CRAZIER than a gazillion prompts and no way to get to a human. Fortunately, this site can help. It...

HootSuite Hacked Yesterday (July 28, 2013)

Yesterday, there was a large hack on many HootSuite accounts, including mine. This resulted in a bunch of weight loss spam posts on many of the 70+ pages we manage for clients. Within minutes, Tiffany, Cara and Titania (our social media team) were calling and texting...